Call Recording

Gain market share and customer base information about the top Call Recording tracked by 6sense. Check out our list of Call Recording Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

61016

Companies Tracked

130

Movements

Categories related to Call Recording

Top 5 Call Recording technologies in 2023

Over 61,016 companies are using Call Recording tools. CallRail with 68.82% market share (41,993 customers), NICE inContact with 6.09% market share (3,716 customers), RingCentral with 5.71% market share (3,486 customers),

Market Share Market share is calculated based on the data captured and tracked on the 6sense platform.

Customers Customer counts are calculated based on the data captured and tracked on the 6sense platform.
CallRail

68.82 %

41993
NICE inContact

6.09 %

3716
RingCentral

5.71 %

3486
Five9

5.24 %

3197
Marketing 360

4.24 %

2586
Others

9.90 %

6038

Call Recording Customers by Employee Size

The majority of Call Recording category falls in the company size of 0 - 9 employees (23,066 companies), 20 - 49 employees (12,820 companies), 10 - 19 employees (4,437 companies).

Call Recording Customers by Geography

Companies using Call Recording technology software are majorly from the United States with 48,082 (90.71%), Canada with 2,479 (4.68%), United Kingdom with 1,209 (2.28%) customers respectively.

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Call Recording Customers by Industry

Top industries that use Call Recording for Professional Services (13,672), Healthcare and Lifesciences (5,977), Retail and CPG (3,930).

Market Share for Top Call Recording Technologies

Analyze the market share of popular Call Recording technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers Customer counts are calculated based on the data captured and tracked on the 6sense platform.	Market share (%) Market share is calculated based on the data captured and tracked on the 6sense platform.
1	CallRail	41993	68.82
2	NICE inContact	3716	6.09
3	RingCentral	3486	5.71
4	Five9	3197	5.24
5	Marketing 360	2586	4.24
6	NewVoiceMedia	1254	2.06
7	ActiveDEMAND	1169	1.92
8	Talkdesk	824	1.35
9	PhoneWagon	441	0.72
10	Calabrio Call Recording	418	0.69
11	Nice Call Recording	340	0.56
12	Verint Call Recording (Verba)	271	0.44
13	Callback Tracker	205	0.34
14	8x8 Virtual Office	190	0.31
15	Chorus	120	0.20
16	Oaisys	112	0.18
17	Kixie	85	0.14
18	Click2Coach	84	0.14
19	PhoneBurner	81	0.13
20	UJET	79	0.13
21	Callcap	58	0.10
22	NICE Interaction Management	53	0.09
23	CrazyCall	47	0.08
24	Atmos	43	0.07
25	CallHub	30	0.05
26	Jog.ai	29	0.05
27	FluentStream	26	0.04
28	Nectar Desk	15	0.02
29	Virtual Observer	13	0.02
30	VPI Capture	13	0.02
31	CloudCall	12	0.02
32	PhoneCall	9	0.01
33	Ytel Platform	9	0.01
34	Track My Leads	4	0.01
35	3CLogic	4	0.01

Technology	Market share
CallRail	68.82 (%)
NICE inContact	6.09 (%)
RingCentral	5.71 (%)
Five9	5.24 (%)
Marketing 360	4.24 (%)
NewVoiceMedia	2.06 (%)
ActiveDEMAND	1.92 (%)
Talkdesk	1.35 (%)
PhoneWagon	0.72 (%)
Calabrio Call Recording	0.69 (%)
Nice Call Recording	0.56 (%)
Verint Call Recording (Verba)	0.44 (%)
Callback Tracker	0.34 (%)
8x8 Virtual Office	0.31 (%)
Chorus	0.20 (%)
Oaisys	0.18 (%)
Kixie	0.14 (%)
Click2Coach	0.14 (%)
PhoneBurner	0.13 (%)
UJET	0.13 (%)
Callcap	0.10 (%)
NICE Interaction Management	0.09 (%)
CrazyCall	0.08 (%)
Atmos	0.07 (%)
CallHub	0.05 (%)
Jog.ai	0.05 (%)
FluentStream	0.04 (%)
Nectar Desk	0.02 (%)
Virtual Observer	0.02 (%)
VPI Capture	0.02 (%)
CloudCall	0.02 (%)
PhoneCall	0.01 (%)
Ytel Platform	0.01 (%)
Track My Leads	0.01 (%)
3CLogic	0.01 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Call Recording software market leaders?

Top leaders in the category for Call Recording software are CallRail, NICE inContact, RingCentral. Here, you can view a full list of Call Recording tools in the market.

How many companies use Call Recording software these days?

Around the world in 2023, over 53,791 companies are currently using one or more Call Recording software. Out of these, there are 48,082 companies using Call Recording tools that are originally from the United States .

Which company has the most significant market share in the Call Recording software space?

The top few companies that have the most significant market share in the Call Recording space are CallRail with 68.82 % of market share, and NICE inContact with 6.09 % of market share and RingCentral with 5.71 % of market share . Check for other Call Recording technologies market share here.

What are the top industries that usually use Call Recording softwares?

The top industries that use Call Recording software are Professional Services (13,672) , Healthcare and Lifesciences (5,977) , Retail and CPG (3,930) .