Live Chat

Gain market share and customer base information about the top Live Chat tracked by 6sense. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

272

Technologies Tracked

685342

Companies Tracked

3161

Movements

Categories related to Live Chat

Top 5 Live Chat technologies in 2023

Over 685,342 companies are using Live Chat tools. tawk.to with 16.88% market share (115,691 customers), Zendesk Chat (Formerly Zopim) with 14.47% market share (99,186 customers), Intercom with 10.95% market share (75,057 customers),

Market Share Market share is calculated based on the data captured and tracked on the 6sense platform.

Customers Customer counts are calculated based on the data captured and tracked on the 6sense platform.
tawk.to

16.88 %

115691
Zendesk Chat (Formerly Zopim)

14.47 %

99186
Intercom

10.95 %

75057
PHP Live Chat

7.84 %

53719
LiveChat

5.74 %

39345
Others

44.12 %

302344

Live Chat Customers by Employee Size

The majority of Live Chat category falls in the company size of 0 - 9 employees (242,272 companies), 20 - 49 employees (158,093 companies), 10 - 19 employees (60,937 companies).

Live Chat Customers by Geography

Companies using Live Chat technology software are majorly from the United States with 262,684 (55.78%), United Kingdom with 56,999 (12.10%), India with 39,118 (8.31%) customers respectively.

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Live Chat Customers by Industry

Top industries that use Live Chat for Professional Services (133,512), Technology (80,537), Retail and CPG (63,901).

Market Share for Top Live Chat Technologies

Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers Customer counts are calculated based on the data captured and tracked on the 6sense platform.	Market share (%) Market share is calculated based on the data captured and tracked on the 6sense platform.
1	tawk.to	115691	16.88
2	Zendesk Chat (Formerly Zopim)	99186	14.47
3	Intercom	75057	10.95
4	PHP Live Chat	53719	7.84
5	LiveChat	39345	5.74
6	Zoho SalesIQ	27116	3.96
7	Drift	18150	2.65
8	Crisp	17281	2.52
9	Smartsupp	17090	2.49
10	Tidio Chat	13893	2.03
11	Smartsupp Live Chat	13617	1.99
12	Olark	12895	1.88
13	Freshchat	10701	1.56
14	Salesforce Live Agent	10626	1.55
15	Pure Chat	10263	1.50
16	WhatsHelp	10192	1.49
17	Social Intents	10180	1.49
18	GetSiteControl	7956	1.16
19	LivePerson	7386	1.08
20	Chatra	6322	0.92
21	GoToMeeting	6292	0.92
22	My LiveChat	5676	0.83
23	Nextcloud	4889	0.71
24	Formilla	4446	0.65
25	SnapEngage	3806	0.56
26	LiveZilla	2873	0.42
27	Visitor Chat	2707	0.39
28	BoldChat	2556	0.37
29	Cliengo	2308	0.34
30	Comm100 Live Chat	2184	0.32
31	RumbleTalk	2174	0.32
32	LiveHelpNow Live Chat System	2136	0.31
33	Contact At Once!	2099	0.31
34	GoSquared	1969	0.29
35	Oracle Service Cloud (formerly RightNow)	1932	0.28
36	VirtualSpirits	1925	0.28
37	Car Now	1906	0.28
38	LiveEngage	1847	0.27
39	Giosg	1760	0.26
40	ReachLocal TotalLiveChat	1670	0.24
41	ActivEngage	1635	0.24
42	HelpCrunch	1587	0.23
43	ClickDesk	1529	0.22
44	SpeakPipe	1438	0.21
45	ApexChat	1407	0.21
46	MobileMonkey	1376	0.20
47	LiveHelpNow	1370	0.20
48	WhosOn	1355	0.20
49	Gist	1277	0.19
50	Chaport	1254	0.18
51	Chaport Live Chat	1254	0.18
52	LiveTex	1194	0.17
53	Chatlio	1151	0.17
54	Engage	1128	0.16
55	LibraryH3lp	1065	0.16
56	Provide Support	1018	0.15
57	Vivocha	990	0.14
58	Channel.io	941	0.14
59	Bowtie	901	0.13
60	Smallchat	819	0.12
61	HappyFox Chat	795	0.12
62	Client Chat Live	794	0.12
63	Engage to Sell Live Chat	718	0.10
64	oct8ne	672	0.10
65	ManageEngine ServiceDesk Plus	659	0.10
66	REVE Chat	658	0.10
67	Livebeep	656	0.10
68	WebsiteAlive	641	0.09
69	Click4Assistance	627	0.09
70	GoSquared Live Chat	622	0.09
71	CoMagic	611	0.09
72	iAdvize	596	0.09
73	8x8 Virtual Contact Center	574	0.08
74	LiveSupporti	542	0.08
75	Instabot	528	0.08
76	Velaro	519	0.08
77	Hitsteps	512	0.07
78	Rhino Support Live Chat	497	0.07
79	Kommunicate	467	0.07
80	Kundo Chat	458	0.07
81	Live2Support	456	0.07
82	Katana	423	0.06
83	VICIdial	417	0.06
84	Slaask	413	0.06
85	Livechatoo	387	0.06
86	Carchat24	370	0.05
87	NGChat	357	0.05
88	ChatStack	353	0.05
89	Chatroll	351	0.05
90	Cbox	345	0.05
91	SiteHeart	337	0.05
92	ChatID	327	0.05
93	Livesupport	323	0.05
94	Muut	313	0.05
95	Klets	298	0.04
96	Crowdio	274	0.04
97	Vergic	244	0.04
98	Bold360 agent	238	0.03
99	Chatango	231	0.03
100	Upscope	229	0.03
101	KeyReply	225	0.03
102	Agent.ai	213	0.03
103	Pubble	210	0.03
104	Subiz	191	0.03
105	HelpOnClick	190	0.03
106	HelpOnClick Live Chat Software	190	0.03
107	Venyoo	186	0.03
108	Online Chat Centers	184	0.03
109	Engati	183	0.03
110	unblu	178	0.03
111	Leadback	178	0.03
112	Avaya Interaction Center Agent	177	0.03
113	Gaglers	175	0.03
114	CometChat	174	0.03
115	Mibew	165	0.02
116	Live Helper Chat	142	0.02
117	Do You Dream Up Live Chat	130	0.02
118	Do You Dream Up	130	0.02
119	Flyzoo	117	0.02
120	ChatBeacon Live Chat	116	0.02
121	Click and Chat	116	0.02
122	ReadyChat	115	0.02
123	TocToc	115	0.02
124	Ninchat	111	0.02
125	Lime Talk	100	0.01
126	Live800	100	0.01
127	ProProfs Chat	98	0.01
128	uhChat	95	0.01
129	tlk.io	94	0.01
130	ICE Chat	93	0.01
131	Ngage Live Chat	93	0.01
132	Chat Comercial	88	0.01
133	Rocketbots.io	85	0.01
134	Apizee	85	0.01
135	Sugester	84	0.01
136	Pypestream	83	0.01
137	Hybrid.Chat	77	0.01
138	HubTalk	74	0.01
139	Gubagoo	74	0.01
140	NTR Chat	71	0.01
141	IMsupporting	70	0.01
142	WebsiteChat.net	68	0.01
143	LiveHelp	66	0.01
144	Skysa	65	0.01
145	WP Live Chat Support	63	0.01
146	Visitlead	61	0.01
147	Gamooga	61	0.01
148	Sonar	59	0.01
149	Chatrify	58	0.01
150	phpFreeChat	57	0.01
151	STAY	55	0.01
152	PurpleView	54	0.01
153	ZaZaChat	54	0.01
154	LiveChat 24/7	54	0.01
155	InteliWise	52	0.01
156	CYWYC	52	0.01
157	Unbeatable	49	0.01
158	Tagove	46	0.01
159	Talkus	42	0.01
160	[24]7 Live Chat	41	0.01
161	Chatwee	41	0.01
162	TokyWoky	40	0.01
163	LeadChat	39	0.01
164	Brand Embassy Live Chat	38	0.01
165	Zent	34	0.00
166	CloudIM	34	0.00
167	Qualva	33	0.00
168	ChatNox	33	0.00
169	Mioot	33	0.00
170	Moxie	32	0.00
171	Livecom	32	0.00
172	DeskMoz	31	0.00
173	Chat Center	31	0.00
174	LiveNinja	29	0.00
175	Omnize	27	0.00
176	CustomerICare	27	0.00
177	LiveRate	26	0.00
178	Nudgespot	24	0.00
179	Hublocal	24	0.00
180	Puzzel Web Chat	24	0.00
181	Transera	24	0.00
182	Client ConneXion	21	0.00
183	Altocloud	21	0.00
184	JivoChat	21	0.00
185	HelloBox	21	0.00
186	Output Desk	20	0.00
187	LinkedChat	20	0.00
188	Userpulse	20	0.00
189	SightMax Chat	20	0.00
190	WebGreeter	19	0.00
191	PHPOpenChat	19	0.00
192	HowTank	19	0.00
193	Help.com	19	0.00
194	CoBrowser.net	18	0.00
195	Acquire	18	0.00
196	Oracle Live Help	18	0.00
197	P3chat	18	0.00
198	Proonto	18	0.00
199	Vocoll	17	0.00
200	InTheChat	17	0.00
201	1Click	17	0.00
202	OggChat	17	0.00
203	Speaklyn	17	0.00
204	HeyBubble	17	0.00
205	Krible	16	0.00
206	eStreamDesk	16	0.00
207	Onicon	16	0.00
208	ValueChat	16	0.00
209	360Video	15	0.00
210	TouchCommerce	15	0.00
211	ArrowChat	15	0.00
212	NABD System	14	0.00
213	Live Chat 3	14	0.00
214	ChatKwik	13	0.00
215	ZupportDesk	13	0.00
216	Needle Advocate	13	0.00
217	Sitehelp	13	0.00
218	Bontact	11	0.00
219	SecondEgo	11	0.00
220	ChatPirate	11	0.00
221	SiteHood	10	0.00
222	Smack API	10	0.00
223	Vee24	9	0.00
224	BigRadar	9	0.00
225	Netrox SC	8	0.00
226	Eptica	8	0.00
227	VideoEngager	8	0.00
228	ProvideChat	8	0.00
229	Hipmob	8	0.00
230	PeopleStrong Alt	7	0.00
231	iClew	7	0.00
232	Nice.Chat	7	0.00
233	GoTalk	7	0.00
234	ResponseQue	7	0.00
235	cSupport	7	0.00
236	Zipp Chat	6	0.00
237	Lasso Live Chat	6	0.00
238	iService	6	0.00
239	Zestim	6	0.00
240	TiviClick	6	0.00
241	Team Sales Agent	5	0.00
242	ContactGate	5	0.00
243	Stryng	5	0.00
244	Hyphenate	5	0.00
245	Carrrot	5	0.00
246	jiLiveChat	5	0.00
247	eAssistance Pro	5	0.00
248	Robin	5	0.00
249	Yappy	4	0.00
250	ActiveHelper	4	0.00
251	Powerfront Inside	4	0.00
252	ArcChat.com	4	0.00
253	MongooseIM	4	0.00
254	Netop Live Guide	4	0.00
255	EngageMaster	4	0.00
256	Bornevia	4	0.00
257	GetInChat	3	0.00
258	OnetoOnetext	3	0.00
259	Chataroo	3	0.00
260	ShowTalk	3	0.00
261	PHP Online Chat Software	2	0.00
262	123 Live Help	2	0.00
263	Chatkoo	2	0.00
264	Watcheezy	2	0.00
265	eGain Chat	2	0.00
266	Truechat	2	0.00
267	Cackle	2	0.00
268	123 Live Help Chat	2	0.00
269	Cute Live Support	2	0.00
270	SageTalk	2	0.00
271	WG Live Chat Software	2	0.00
272	Qualified	2	0.00

Technology	Market share
tawk.to	16.88 (%)
Zendesk Chat (Formerly Zopim)	14.47 (%)
Intercom	10.95 (%)
PHP Live Chat	7.84 (%)
LiveChat	5.74 (%)
Zoho SalesIQ	3.96 (%)
Drift	2.65 (%)
Crisp	2.52 (%)
Smartsupp	2.49 (%)
Tidio Chat	2.03 (%)
Smartsupp Live Chat	1.99 (%)
Olark	1.88 (%)
Freshchat	1.56 (%)
Salesforce Live Agent	1.55 (%)
Pure Chat	1.50 (%)
WhatsHelp	1.49 (%)
Social Intents	1.49 (%)
GetSiteControl	1.16 (%)
LivePerson	1.08 (%)
Chatra	0.92 (%)
GoToMeeting	0.92 (%)
My LiveChat	0.83 (%)
Nextcloud	0.71 (%)
Formilla	0.65 (%)
SnapEngage	0.56 (%)
LiveZilla	0.42 (%)
Visitor Chat	0.39 (%)
BoldChat	0.37 (%)
Cliengo	0.34 (%)
Comm100 Live Chat	0.32 (%)
RumbleTalk	0.32 (%)
LiveHelpNow Live Chat System	0.31 (%)
Contact At Once!	0.31 (%)
GoSquared	0.29 (%)
Oracle Service Cloud (formerly RightNow)	0.28 (%)
VirtualSpirits	0.28 (%)
Car Now	0.28 (%)
LiveEngage	0.27 (%)
Giosg	0.26 (%)
ReachLocal TotalLiveChat	0.24 (%)
ActivEngage	0.24 (%)
HelpCrunch	0.23 (%)
ClickDesk	0.22 (%)
SpeakPipe	0.21 (%)
ApexChat	0.21 (%)
MobileMonkey	0.20 (%)
LiveHelpNow	0.20 (%)
WhosOn	0.20 (%)
Gist	0.19 (%)
Chaport	0.18 (%)
Chaport Live Chat	0.18 (%)
LiveTex	0.17 (%)
Chatlio	0.17 (%)
Engage	0.16 (%)
LibraryH3lp	0.16 (%)
Provide Support	0.15 (%)
Vivocha	0.14 (%)
Channel.io	0.14 (%)
Bowtie	0.13 (%)
Smallchat	0.12 (%)
HappyFox Chat	0.12 (%)
Client Chat Live	0.12 (%)
Engage to Sell Live Chat	0.10 (%)
oct8ne	0.10 (%)
ManageEngine ServiceDesk Plus	0.10 (%)
REVE Chat	0.10 (%)
Livebeep	0.10 (%)
WebsiteAlive	0.09 (%)
Click4Assistance	0.09 (%)
GoSquared Live Chat	0.09 (%)
CoMagic	0.09 (%)
iAdvize	0.09 (%)
8x8 Virtual Contact Center	0.08 (%)
LiveSupporti	0.08 (%)
Instabot	0.08 (%)
Velaro	0.08 (%)
Hitsteps	0.07 (%)
Rhino Support Live Chat	0.07 (%)
Kommunicate	0.07 (%)
Kundo Chat	0.07 (%)
Live2Support	0.07 (%)
Katana	0.06 (%)
VICIdial	0.06 (%)
Slaask	0.06 (%)
Livechatoo	0.06 (%)
Carchat24	0.05 (%)
NGChat	0.05 (%)
ChatStack	0.05 (%)
Chatroll	0.05 (%)
Cbox	0.05 (%)
SiteHeart	0.05 (%)
ChatID	0.05 (%)
Livesupport	0.05 (%)
Muut	0.05 (%)
Klets	0.04 (%)
Crowdio	0.04 (%)
Vergic	0.04 (%)
Bold360 agent	0.03 (%)
Chatango	0.03 (%)
Upscope	0.03 (%)
KeyReply	0.03 (%)
Agent.ai	0.03 (%)
Pubble	0.03 (%)
Subiz	0.03 (%)
HelpOnClick	0.03 (%)
HelpOnClick Live Chat Software	0.03 (%)
Venyoo	0.03 (%)
Online Chat Centers	0.03 (%)
Engati	0.03 (%)
unblu	0.03 (%)
Leadback	0.03 (%)
Avaya Interaction Center Agent	0.03 (%)
Gaglers	0.03 (%)
CometChat	0.03 (%)
Mibew	0.02 (%)
Live Helper Chat	0.02 (%)
Do You Dream Up Live Chat	0.02 (%)
Do You Dream Up	0.02 (%)
Flyzoo	0.02 (%)
ChatBeacon Live Chat	0.02 (%)
Click and Chat	0.02 (%)
ReadyChat	0.02 (%)
TocToc	0.02 (%)
Ninchat	0.02 (%)
Lime Talk	0.01 (%)
Live800	0.01 (%)
ProProfs Chat	0.01 (%)
uhChat	0.01 (%)
tlk.io	0.01 (%)
ICE Chat	0.01 (%)
Ngage Live Chat	0.01 (%)
Chat Comercial	0.01 (%)
Rocketbots.io	0.01 (%)
Apizee	0.01 (%)
Sugester	0.01 (%)
Pypestream	0.01 (%)
Hybrid.Chat	0.01 (%)
HubTalk	0.01 (%)
Gubagoo	0.01 (%)
NTR Chat	0.01 (%)
IMsupporting	0.01 (%)
WebsiteChat.net	0.01 (%)
LiveHelp	0.01 (%)
Skysa	0.01 (%)
WP Live Chat Support	0.01 (%)
Visitlead	0.01 (%)
Gamooga	0.01 (%)
Sonar	0.01 (%)
Chatrify	0.01 (%)
phpFreeChat	0.01 (%)
STAY	0.01 (%)
PurpleView	0.01 (%)
ZaZaChat	0.01 (%)
LiveChat 24/7	0.01 (%)
InteliWise	0.01 (%)
CYWYC	0.01 (%)
Unbeatable	0.01 (%)
Tagove	0.01 (%)
Talkus	0.01 (%)
[24]7 Live Chat	0.01 (%)
Chatwee	0.01 (%)
TokyWoky	0.01 (%)
LeadChat	0.01 (%)
Brand Embassy Live Chat	0.01 (%)
Zent	0.00 (%)
CloudIM	0.00 (%)
Qualva	0.00 (%)
ChatNox	0.00 (%)
Mioot	0.00 (%)
Moxie	0.00 (%)
Livecom	0.00 (%)
DeskMoz	0.00 (%)
Chat Center	0.00 (%)
LiveNinja	0.00 (%)
Omnize	0.00 (%)
CustomerICare	0.00 (%)
LiveRate	0.00 (%)
Nudgespot	0.00 (%)
Hublocal	0.00 (%)
Puzzel Web Chat	0.00 (%)
Transera	0.00 (%)
Client ConneXion	0.00 (%)
Altocloud	0.00 (%)
JivoChat	0.00 (%)
HelloBox	0.00 (%)
Output Desk	0.00 (%)
LinkedChat	0.00 (%)
Userpulse	0.00 (%)
SightMax Chat	0.00 (%)
WebGreeter	0.00 (%)
PHPOpenChat	0.00 (%)
HowTank	0.00 (%)
Help.com	0.00 (%)
CoBrowser.net	0.00 (%)
Acquire	0.00 (%)
Oracle Live Help	0.00 (%)
P3chat	0.00 (%)
Proonto	0.00 (%)
Vocoll	0.00 (%)
InTheChat	0.00 (%)
1Click	0.00 (%)
OggChat	0.00 (%)
Speaklyn	0.00 (%)
HeyBubble	0.00 (%)
Krible	0.00 (%)
eStreamDesk	0.00 (%)
Onicon	0.00 (%)
ValueChat	0.00 (%)
360Video	0.00 (%)
TouchCommerce	0.00 (%)
ArrowChat	0.00 (%)
NABD System	0.00 (%)
Live Chat 3	0.00 (%)
ChatKwik	0.00 (%)
ZupportDesk	0.00 (%)
Needle Advocate	0.00 (%)
Sitehelp	0.00 (%)
Bontact	0.00 (%)
SecondEgo	0.00 (%)
ChatPirate	0.00 (%)
SiteHood	0.00 (%)
Smack API	0.00 (%)
Vee24	0.00 (%)
BigRadar	0.00 (%)
Netrox SC	0.00 (%)
Eptica	0.00 (%)
VideoEngager	0.00 (%)
ProvideChat	0.00 (%)
Hipmob	0.00 (%)
PeopleStrong Alt	0.00 (%)
iClew	0.00 (%)
Nice.Chat	0.00 (%)
GoTalk	0.00 (%)
ResponseQue	0.00 (%)
cSupport	0.00 (%)
Zipp Chat	0.00 (%)
Lasso Live Chat	0.00 (%)
iService	0.00 (%)
Zestim	0.00 (%)
TiviClick	0.00 (%)
Team Sales Agent	0.00 (%)
ContactGate	0.00 (%)
Stryng	0.00 (%)
Hyphenate	0.00 (%)
Carrrot	0.00 (%)
jiLiveChat	0.00 (%)
eAssistance Pro	0.00 (%)
Robin	0.00 (%)
Yappy	0.00 (%)
ActiveHelper	0.00 (%)
Powerfront Inside	0.00 (%)
ArcChat.com	0.00 (%)
MongooseIM	0.00 (%)
Netop Live Guide	0.00 (%)
EngageMaster	0.00 (%)
Bornevia	0.00 (%)
GetInChat	0.00 (%)
OnetoOnetext	0.00 (%)
Chataroo	0.00 (%)
ShowTalk	0.00 (%)
PHP Online Chat Software	0.00 (%)
123 Live Help	0.00 (%)
Chatkoo	0.00 (%)
Watcheezy	0.00 (%)
eGain Chat	0.00 (%)
Truechat	0.00 (%)
Cackle	0.00 (%)
123 Live Help Chat	0.00 (%)
Cute Live Support	0.00 (%)
SageTalk	0.00 (%)
WG Live Chat Software	0.00 (%)
Qualified	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Live Chat software market leaders?

Top leaders in the category for Live Chat software are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. Here, you can view a full list of Live Chat tools in the market.

How many companies use Live Chat software these days?

Around the world in 2023, over 602,166 companies are currently using one or more Live Chat software. Out of these, there are 262,684 companies using Live Chat tools that are originally from the United States .

Which company has the most significant market share in the Live Chat software space?

The top few companies that have the most significant market share in the Live Chat space are tawk.to with 16.88 % of market share, and Zendesk Chat (Formerly Zopim) with 14.47 % of market share and Intercom with 10.95 % of market share . Check for other Live Chat technologies market share here.