Customer Satisfaction Ratings

Gain market share and customer base information about the top Customer Satisfaction Ratings tracked by 6sense. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

286580

Companies Tracked

817

Movements

Categories related to Customer Satisfaction Ratings

Top 5 Customer Satisfaction Ratings technologies in 2023

Over 286,580 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 25.01% market share (71,687 customers), Tidio with 18.63% market share (53,402 customers), LiveChat with 13.72% market share (39,318 customers),

Market Share Market share is calculated based on the data captured and tracked on the 6sense platform.

Customers Customer counts are calculated based on the data captured and tracked on the 6sense platform.
123FormBuilder

25.01 %

71687
Tidio

18.63 %

53402
LiveChat

13.72 %

39318
Qualtrics

11.81 %

33832
Podium

9.02 %

25848
Others

21.81 %

62493

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (112,690 companies), 20 - 49 employees (54,706 companies), 10 - 19 employees (22,765 companies).

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 145,471 (69.94%), United Kingdom with 17,868 (8.59%), Canada with 10,431 (5.02%) customers respectively.

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Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Professional Services (64,852), Retail and CPG (29,035), Technology (19,499).

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers Customer counts are calculated based on the data captured and tracked on the 6sense platform.	Market share (%) Market share is calculated based on the data captured and tracked on the 6sense platform.
1	123FormBuilder	71687	25.01
2	Tidio	53402	18.63
3	LiveChat	39318	13.72
4	Qualtrics	33832	11.81
5	Podium	25848	9.02
6	Yotpo	23936	8.35
7	UserVoice	4416	1.54
8	Broadly	3616	1.26
9	Wix Answers	3316	1.16
10	Genesys PureCloud	3040	1.06
11	Canny	2885	1.01
12	Bravo	2592	0.90
13	NiceJob	1951	0.68
14	Wootric	1676	0.58
15	Survicate	1593	0.56
16	ClickDesk	1527	0.53
17	Gainsight	1323	0.46
18	SatisMeter	1279	0.45
19	Grade.us	1161	0.41
20	Get Satisfaction	1079	0.38
21	Lithium	839	0.29
22	Customer Thermometer	493	0.17
23	xSellco Helpdesk	441	0.15
24	Blue Enterprise Surveys	432	0.15
25	Totango	424	0.15
26	Nextiva	363	0.13
27	AskNicely	359	0.13
28	Retently	350	0.12
29	LimeSurvey	314	0.11
30	Key Survey	306	0.11
31	MindTouch	299	0.10
32	Clarabridge CX Social	276	0.10
33	Hippo Video	224	0.08
34	SAP C4C Service	189	0.07
35	Honestly	158	0.06
36	Client Heartbeat	137	0.05
37	RepuGen	126	0.04
38	DTG	118	0.04
39	Ninchat	111	0.04
40	GetMoreReviews	99	0.03
41	SurveySparrow	94	0.03
42	Feedier	91	0.03
43	Starred	89	0.03
44	QuickTapSurvey	83	0.03
45	Helprace	83	0.03
46	CustomerGauge	77	0.03
47	IBM Service Delivery Manager	56	0.02
48	Nicereply	51	0.02
49	UserIQ	46	0.02
50	MaritzCX	41	0.01
51	Emolytics	41	0.01
52	Zonka Feedback	38	0.01
53	TurnTo	37	0.01
54	AceBot.ai	28	0.01
55	Temper.io	23	0.01
56	Preferred Patron Loyalty	23	0.01
57	Survey Anyplace	22	0.01
58	SightMill	20	0.01
59	CustomerLove	14	0.00
60	Promoter.io	11	0.00
61	Reputology	11	0.00
62	Salesmachine	9	0.00
63	SimpleFeedback	8	0.00
64	ReviewCaddy	7	0.00
65	CloudCherry	7	0.00
66	Promoter Ninja	7	0.00
67	Incogneato	6	0.00
68	Customer Happiness Score	5	0.00
69	Praiseworthy	5	0.00
70	ReviewSpreader	3	0.00
71	Intouch Insight	3	0.00
72	Polljoy	2	0.00
73	Annex Cloud Ratings and Reviews	2	0.00
74	Metriculator	2	0.00

Technology	Market share
123FormBuilder	25.01 (%)
Tidio	18.63 (%)
LiveChat	13.72 (%)
Qualtrics	11.81 (%)
Podium	9.02 (%)
Yotpo	8.35 (%)
UserVoice	1.54 (%)
Broadly	1.26 (%)
Wix Answers	1.16 (%)
Genesys PureCloud	1.06 (%)
Canny	1.01 (%)
Bravo	0.90 (%)
NiceJob	0.68 (%)
Wootric	0.58 (%)
Survicate	0.56 (%)
ClickDesk	0.53 (%)
Gainsight	0.46 (%)
SatisMeter	0.45 (%)
Grade.us	0.41 (%)
Get Satisfaction	0.38 (%)
Lithium	0.29 (%)
Customer Thermometer	0.17 (%)
xSellco Helpdesk	0.15 (%)
Blue Enterprise Surveys	0.15 (%)
Totango	0.15 (%)
Nextiva	0.13 (%)
AskNicely	0.13 (%)
Retently	0.12 (%)
LimeSurvey	0.11 (%)
Key Survey	0.11 (%)
MindTouch	0.10 (%)
Clarabridge CX Social	0.10 (%)
Hippo Video	0.08 (%)
SAP C4C Service	0.07 (%)
Honestly	0.06 (%)
Client Heartbeat	0.05 (%)
RepuGen	0.04 (%)
DTG	0.04 (%)
Ninchat	0.04 (%)
GetMoreReviews	0.03 (%)
SurveySparrow	0.03 (%)
Feedier	0.03 (%)
Starred	0.03 (%)
QuickTapSurvey	0.03 (%)
Helprace	0.03 (%)
CustomerGauge	0.03 (%)
IBM Service Delivery Manager	0.02 (%)
Nicereply	0.02 (%)
UserIQ	0.02 (%)
MaritzCX	0.01 (%)
Emolytics	0.01 (%)
Zonka Feedback	0.01 (%)
TurnTo	0.01 (%)
AceBot.ai	0.01 (%)
Temper.io	0.01 (%)
Preferred Patron Loyalty	0.01 (%)
Survey Anyplace	0.01 (%)
SightMill	0.01 (%)
CustomerLove	0.00 (%)
Promoter.io	0.00 (%)
Reputology	0.00 (%)
Salesmachine	0.00 (%)
SimpleFeedback	0.00 (%)
ReviewCaddy	0.00 (%)
CloudCherry	0.00 (%)
Promoter Ninja	0.00 (%)
Incogneato	0.00 (%)
Customer Happiness Score	0.00 (%)
Praiseworthy	0.00 (%)
ReviewSpreader	0.00 (%)
Intouch Insight	0.00 (%)
Polljoy	0.00 (%)
Annex Cloud Ratings and Reviews	0.00 (%)
Metriculator	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Tidio, LiveChat. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.

How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2023, over 240,841 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 145,471 companies using Customer Satisfaction Ratings tools that are originally from the United States .

Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 25.01 % of market share, and Tidio with 18.63 % of market share and LiveChat with 13.72 % of market share . Check for other Customer Satisfaction Ratings technologies market share here.

What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Professional Services (64,852) , Retail and CPG (29,035) , Technology (19,499) .