Customer Success

Gain market share and customer base information about the top Customer Success tracked by 6sense. Check out our list of Customer Success Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

71758

Companies Tracked

676

Movements

Categories related to Customer Success

Top 5 Customer Success technologies in 2023

Over 71,758 companies are using Customer Success tools. Agile CRM with 45.59% market share (32,713 customers), Yotpo with 33.38% market share (23,956 customers), Exceed LMS with 6.36% market share (4,564 customers),

Market Share Market share data is calculated based on the organizations identified and tracked in the 6sense database.

Customers
Agile CRM

45.59 %

32713
Yotpo

33.38 %

23956
Exceed LMS

6.36 %

4564
Five9

4.45 %

3196
Front

2.68 %

1923
Others

7.53 %

5406

Customer Success Customers by Employee Size

The majority of Customer Success category falls in the company size of 0 - 9 employees (25,466 companies), 20 - 49 employees (20,325 companies), 100 - 249 employees (7,924 companies).

Customer Success Customers by Geography

Companies using Customer Success technology software are majorly from the United States with 40,002 (62.54%), United Kingdom with 6,847 (10.71%), India with 3,373 (5.27%) customers respectively.

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Customer Success Customers by Industry

Top industries that use Customer Success for Technology (19,321), Professional Services (16,539), Retail and CPG (11,691).

Market Share for Top Customer Success Technologies

Analyze the market share of popular Customer Success technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers Customer count and market share data is calculated based on the organizations identified and tracked in the 6sense database.	Market share(%)
1	Agile CRM	32713	45.59
2	Yotpo	23956	33.38
3	Exceed LMS	4564	6.36
4	Five9	3196	4.45
5	Front	1923	2.68
6	Gainsight	1324	1.85
7	ChurnZero	842	1.17
8	Copper CRM	692	0.96
9	Thought Industries	406	0.57
10	MindTouch	301	0.42
11	Hippo Video	224	0.31
12	UXPressia	175	0.24
13	Userlane	130	0.18
14	Vitally	126	0.18
15	Magentrix Communities	123	0.17
16	SuccessCOACHING	120	0.17
17	Skilljar	116	0.16
18	InGenius	105	0.15
19	Starred	89	0.12
20	CustomerGauge	77	0.11
21	Picnic	64	0.09
22	Kapta	56	0.08
23	Strikedeck	51	0.07
24	Adobe Analytics Cloud	49	0.07
25	ClientSuccess	47	0.07
26	Natero	42	0.06
27	Custify	37	0.05
28	Akita	33	0.05
29	VeriShow	29	0.04
30	Liveoak	27	0.04
31	Catalyst.io	26	0.04
32	Preferred Patron Loyalty	23	0.03
33	Komiko	18	0.03
34	CustomerSuccessBox	17	0.02
35	Bolstra	13	0.02
36	Salesmachine	9	0.01
37	Freshsuccess	5	0.01
38	Taskfeed	4	0.01
39	3CLogic	4	0.01
40	AppsForOps Timeline	2	0.00

Technology	Market share
Agile CRM	45.59 (%)
Yotpo	33.38 (%)
Exceed LMS	6.36 (%)
Five9	4.45 (%)
Front	2.68 (%)
Gainsight	1.85 (%)
ChurnZero	1.17 (%)
Copper CRM	0.96 (%)
Thought Industries	0.57 (%)
MindTouch	0.42 (%)
Hippo Video	0.31 (%)
UXPressia	0.24 (%)
Userlane	0.18 (%)
Vitally	0.18 (%)
Magentrix Communities	0.17 (%)
SuccessCOACHING	0.17 (%)
Skilljar	0.16 (%)
InGenius	0.15 (%)
Starred	0.12 (%)
CustomerGauge	0.11 (%)
Picnic	0.09 (%)
Kapta	0.08 (%)
Strikedeck	0.07 (%)
Adobe Analytics Cloud	0.07 (%)
ClientSuccess	0.07 (%)
Natero	0.06 (%)
Custify	0.05 (%)
Akita	0.05 (%)
VeriShow	0.04 (%)
Liveoak	0.04 (%)
Catalyst.io	0.04 (%)
Preferred Patron Loyalty	0.03 (%)
Komiko	0.03 (%)
CustomerSuccessBox	0.02 (%)
Bolstra	0.02 (%)
Salesmachine	0.01 (%)
Freshsuccess	0.01 (%)
Taskfeed	0.01 (%)
3CLogic	0.01 (%)
AppsForOps Timeline	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Success software market leaders?

Top leaders in the category for Customer Success software are Agile CRM, Yotpo, Exceed LMS. Here, you can view a full list of Customer Success tools in the market.

How many companies use Customer Success software these days?

Around the world in 2023, over 77,723 companies are currently using one or more Customer Success software. Out of these, there are 40,002 companies using Customer Success tools that are originally from the United States .

Which company has the most significant market share in the Customer Success software space?

The top few companies that have the most significant market share in the Customer Success space are Agile CRM with 45.59 % of market share, and Yotpo with 33.38 % of market share and Exceed LMS with 6.36 % of market share . Check for other Customer Success technologies market share here.